Consumer rights Protection

Protection of consumer rights, equity holders and sellers

Защита прав потребителей

Защита прав потребителей, дольщиков и продавцов

The phrase “the consumer is always right” is no longer as popular as before. Unfortunately, modern judicial practice increasingly becomes the side of sellers, because such notions as “consumer extremism”, “abuse of rights”, etc., and courts do not protect the consumer, but on the contrary the cases in question lead to the fact that the consumer is compelled to pay all legal costs and services of lawyers and lawyers who have suffered the opposite party and the court. Incompetence of experts also increasingly leads to loss of the consumer and subsequent courts do not give results. It is very important to protect consumer rights competently from the very beginning of the problem. Correctly collect evidence (audio, video, witnesses, telephone conversations), competently draw up claims and procedural documents. The fate of the consumer, his experiences depends on this. Protection of interest holders is a special category of cases. Modern developers are increasingly breaking the deadlines for the delivery of houses and building standards. In order to collect a penalty for the delay in the delivery of an apartment or oblige the developer to eliminate defects, it is necessary to inspect the apartment, point out the shortcomings in the construction and order an examination. It should be remembered that if you do not accept an apartment, the developer can sign a one-way act of transfer and the shareholder will not receive a penalty in the proper amount. For this you need to do everything on time. Protection of sellers is also relevant today, since the consumer is not always right. The seller’s risks in disputes with consumers are much higher than the risks of buyers. With the seller, the court can recover the value of the goods in triplicate and the amounts can be significant. Therefore, in the event of any controversial situation with the buyer or receiving a claim from him, one must remember the consequences and sometimes it is better to solve the matter by peace. However, if it comes to court it is better to turn to a lawyer and build the right attitude.

  • One-time explanatory consultations, which do not require examination of client documents and additional regulations on this issue up to 1 hour from 500 ₽
  • One-off consultations that require the study of client documents, the analysis of regulations on this issue up to 1 hour from 1000 ₽
  • One-time consultation with the issuance of reference materials up to 1 hour from 1500 ₽
  • Preparation of legal documents: letters, applications, appeals, complaints - for individuals, legal entities and IP up to 1 hour from 2500 ₽
  • Representation in courts


    for administrative cases - from 15000 ₽
    on arbitration cases - from 15000 ₽
    for general jurisdiction - from 15000 ₽
    in supervisory instances - from 10,000 ₽

    Cost of evaluation and expertise


    transport damage - from 2500 ₽
    shortcomings of property - from 5000 ₽
  • * State duty is paid separately, the registration period is 6 working days
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  • Arkhangelsk, nab. Northern Dvina, 71/1, office 215
  • Working hours 10: 00-19: 00, on weekdays
  • jurist_29@mail.ru